NCG Announces New Vice President of Member Success Role

Michelle Schry

St. Paul, MINN. – National Co+op Grocers (NCG) announces that Michelle Schry has been promoted to Vice President, Member Success, a newly created position. Michelle has been with NCG since 2015 as a Strategic Development Director, where she played a pivotal role in supporting member co-ops through strategic planning, executive coaching, operational development, governance support and business growth initiatives for co-ops in NCG’s Central region.

In her new role Michelle will oversee the work of NCG’s Strategic Development, Business Expansion, Retail Operations, and Transformation teams. She will be responsible for leading NCG’s member success strategy; assisting co-ops with maximizing the value received from NCG’s programs and services, improving retail execution, strengthening co-op leadership, supporting our system’s growth and driving financial results across the membership.

“Michelle’s leadership has helped strengthen member success across the cooperative system and has contributed to innovative programs that continue to shape the future of grocery co-op development,” said Ben Nauman, Chief Operating Officer at NCG. 

Michelle brings more than 25 years of leadership experience in the cooperative grocery sector. Prior to joining NCG, she served as the CEO/General Manager of People’s Food Co-op in LaCrosse, WI and she currently serves on the Board of U.S. Co-ops, a national association that develops, advances and protects cooperative enterprises across all sectors of the economy. 

About National Co+op Grocers

National Co+op Grocers (NCG), founded in 1999, is a business services cooperative for retail food co-ops located throughout the United States. NCG helps unify food co-ops in order to optimize operational and marketing resources, strengthen purchasing power and ultimately offer more value to natural food co-op owners and shoppers everywhere.

NCG’s 169 community-owned food co-ops operate 241 stores in 40 states with combined annual sales of nearly $2.8 billion. NCG is a winner of the dotCoop Global Awards for Cooperative Excellence and a Certified B Corp. Learn more about NCG and find a map of member co-ops at grocery.coop.

# # #

Media inquiries may be directed to meghan.flynn@ncg.coop.